1. Who We Are
Space Zone (SZ4H) is a technology and creative solutions company based in Kuwait, serving clients across the GCC region.
We provide:
- Web & Mobile Application Development
- Custom Software & SaaS Platforms
- Hosting, Cloud & DevOps Solutions
- ERP & Business Systems
- UI/UX & Identity Design
- Technical Support & Server Maintenance
- Digital Integrations & Automation
2. Information We Collect
We collect information only when necessary and in accordance with platform policies.
2.1 Personal Information
May include:
- Full name
- Email address
- Phone number (including WhatsApp)
- Company name
- Job title
- Country / region
- Account credentials (if applicable)
2.2 App & Device Information
Required for mobile apps and platform compliance:
- Device type, OS version
- App version & build number
- IP address
- Language & region settings
- Crash logs & performance diagnostics
2.3 Usage & Analytics Data
Collected automatically:
- Pages visited
- Feature usage
- Session duration
- Clicks & interactions
- Error and crash reports
2.4 Payment Information
If applicable:
- We do not store credit/debit card details
- Payments are handled securely via third-party payment gateways
- Only transaction references and status are stored
3. How We Use Your Information
We use collected data to:
- Provide and operate our services
- Develop, maintain, and improve applications
- Deliver hosting and cloud services
- Communicate with clients and users
- Provide customer support
- Process payments and subscriptions
- Ensure security and prevent fraud
- Comply with legal and regulatory obligations
- Meet Google, Apple, and Meta platform requirements
4. Legal Basis for Processing
We process personal data based on user consent, contractual necessity, legal obligations, and legitimate business interests.
5. Third-Party Services & SDKs
Our services and apps may integrate with:
- Google Play Services
- Apple App Store Services
- Firebase / Google Analytics
- Meta (Facebook & Instagram APIs)
- Payment Gateways
- Cloud Providers (e.g., hosting, email, storage)
These providers may collect data under their own privacy policies.
6. Meta, Facebook & Instagram Compliance
If our applications integrate with Meta APIs, we confirm that:
- Data is used only for approved purposes
- No data is sold or misused
- Users can request data deletion
- Data access follows Meta Platform Terms
Users may request removal of their Meta-related data by contacting us.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website performance, analyze traffic, and enhance user experience.
You can control cookies through your browser settings.
8. Data Sharing
We do not sell personal data.
We may share data only with trusted service providers, payment processors, hosting & infrastructure partners, and legal authorities when required.
All partners are required to maintain strict confidentiality.
9. Data Retention
We retain personal data only as long as necessary to fulfill service requirements, meet legal and accounting obligations, resolve disputes, and enforce agreements.
10. Data Security
We apply industry-standard security measures including encrypted connections (SSL/TLS), secure servers and firewalls, access control and authentication, and regular monitoring and updates.
However, no system is 100% secure.
11. User Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
- Object to processing
Requests can be submitted via email.
12. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
13. International Data Transfers
Data may be processed or stored outside your country using secure cloud providers, always in compliance with applicable laws.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
15. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy:
- Space Zone (SZ4H)
- Website: https://sz4h.com
- Email: [email protected]
- Location: Kuwait
Platform Note: This Privacy Policy is suitable for Google Play Store submission, Apple App Store submission, Meta App Review, Instagram integrations, and web & SaaS platforms.